Transparency Report

Account requests are based on account identifiers such as an email address.

Account requests generally seek information regarding customers’ Integral Productivity accounts, such as account holder name and address and account connections to Integral Productivity services - for example, law enforcement investigations where an account may have been used unlawfully. Account requests may also seek customers’ content data, such as customer relationships management records, community postings and comments, event participation, direct messages with Integral Productivity staff, email, development plans and activities. 

Account Requests by Period – Worldwide

Account Preservation requests are based on account identifiers such as an email address.   

Account Preservation requests ask Integral Productivity to preserve a one-time copy of customer account data - for example, law enforcement investigations where an account may have been used unlawfully, and Integral Productivity is requested to preserve account data while a valid legal request for the data is obtained. 

Integral Productivity began reporting on Account Preservation requests in Transparency Report Period July 1 - December 31, 2023.

Account Preservations by Year – Worldwide

Account Restriction/Deletion requests ask Integral Productivity to restrict or delete a customer’s account, for example, law enforcement determines an account was used unlawfully and obtains a court order to restrict or delete the account.

Integral Productivity began reporting on Account Deletion and Restriction requests in Transparency Report Period July 1 - December 31, 2023. 

Account Restriction/Deletion Requests by Year - Worldwide

Emergency requests relate to circumstances involving imminent danger of death or serious physical injury to any person, and generally seek information regarding customers’ connections to Integral Productivity services - for example, instances where law enforcement believe a person is missing and in danger.  

Integral Productivity began reporting on Emergency requests in Transparency Report Period January 1 - December 31, 2023. 

Emergency Requests By Year – Worldwide

Financial Identifier requests are based on financial identifiers such as credit/debit card or bank account.

Financial Identifier requests generally seek information regarding suspected fraudulent transactions - for example, law enforcement investigations on behalf of customers in which a credit card was fraudulently used to purchase Integral Productivity products or services.

Integral Productivity began reporting on Financial Identifier requests in Transparency Report Period January 1 - December 31, 2023.

Financial Identifier Requests by Year – Worldwide

U.S. National Security requests seek customer data in response to national security related investigations. National Security requests include orders received under the Foreign Intelligence Surveillance Act (“FISA”) and National Security Letters (“NSLs”). To date, Integral Productivity has not received any orders for bulk data.

Integral Productivity reports national security requests received for Integral Productivity users/accounts (NSLs and orders received under FISA) within bands permissible by law pursuant to the USA FREEDOM Act of 2015 (“USA Freedom”). Though we want to be more specific, these are currently the ranges and level of detail permitted under USA Freedom for reporting U.S. National Security requests. Integral Productivity responds to National Security FISA content requests with information obtained as stored in our service providers and/or internal systems. Under the law, Integral Productivity cannot further disclose what information or data may be sought through these requests.

U.S. National Security Requests by Period

Report Period

H1 represents January 1 through June 30.

H2 represents July 1 through December 31.

Request Type

National Security Requests: Includes FISA Court issued orders for non-content and content data as well as National Security Letters issued by the Federal Bureau of Investigation.

FISA Non-Content & Content Requests: FISA Court issued orders for non-content or content data. Non-content data is data such as subscriber or transactional information and connection logs. Content data is data such as stored photos, email, posts, comments, and messages.

National Security Letters (NSLs): Federal Bureau of Investigation issued requests for non-content data in national security investigations. Non-content data is data such as subscriber data. Integral Productivity does not produce transactional information and connection logs in response to National Security Letters.

Requests Received

The number of United States National Security requests received.

We count each individual order and National Security Letter received for Apple users/accounts and report the total number of orders and National Security Letters received within bands/ranges permissible by law. In order to report FISA non-content and content requests in separate categories, we are required by law, under the USA FREEDOM Act, to delay reporting by 6 months and report in bands/ranges of 500.

Reporting the number of requests received for the most current reporting period may be subject to this legally required 6-month reporting delay.

Users/Accounts

The number of accounts where Integral Productivity provided data in response to United States National Security requests. We count the number of accounts where we provide data and report the total number of accounts affected within bands/ranges permissible by law. Reporting the number of users/accounts affected for the most current reporting period may be subject to a legally required 6-month reporting delay pursuant to USA FREEDOM Act of 2015.

U.S. Private Party (non-government) requests generally seek information about connections to Integral Productivity services, purchase transactions, or product registrations relating to an Integral Productivity customer - for example, civil or criminal litigation case proceedings where a subpoena is issued for information.

Integral Productivity began reporting on U.S. Private Party requests in Transparency Report Period July 1 - December 31, 2023.

Private Party

Private Party Account Restriction / Account Deletion

Network content removal requests ask Integral Productivity to remove content from the Integral Productivity Network and supported sites. These requests can be based on alleged/suspected violations of local law and/or of Integral Productivity Nework platform policies.  For example, law enforcement or regulatory agencies suspect an content may be unlawful or relate to/contain unlawful content, or may violate the Integral Productivity Network platform policies or relate to/contain content violating platform policies.  

Integral Productivity began reporting on Content Removal requests in Transparency Report Period July 1 - December 31, 2023.

Content Removal Requests by Year – Worldwide