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100 Van Ness Ave, STE 2312, San Francisco, CA 94102
+1-312-560-1052
info@integralproductivity.com
What are you looking for?

Customer experience is more than a well-designed transaction

It's a stepping stone to who your customers want to become as a result of using your product or service in their lives. It's the way your brand becomes an integral part of their life.

At Integral Productivity, we help you make your products and services the "magic gifts" your customers need on their integral journeys.  Your customer actualization experience is the conscious crafting of turning points that help your customers become who they want to be in the world you want to make. 

Connect with our customer actualization expertise

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Developing a customer actualization journey

Our clients come to us when they recognize that their customer experience strategy is their sustainability strategy. We help our clients create breakthrough customer lifetime value when it matters most.

The Integral Productivity customer actualization strategy process

1

Sense-Making

We set the scene for your customer actualization strategy through customer research, trend spotting and analysis, and scenario planning to define the world your customer wants to make.

2

Design of the Ask

Next, we define your critical role in your customers' world-building by defining opportunities for your brand experience to create perpetual impact and challenge them to become more than they dreamed.

3

Mobilization

Finally, we help you activate your customer actualization strategy by integrating your customer experience, product, and service strategy with feedback systems that help you  become essential guides to your growth.

Our customer experience and actualization expertise

Your customer actualization experience is the new heart of your brand strategy. Our services help you ensure you're building experiences that create near-term value with sustainable growth.

Uniting leadership teams

We understand customer actualization is a CEO and board-level priority, impacting your business and sustainability strategy. We're proud of our ability to bring executives, stakeholders, and key functions together around a shared transformational mission.

Complex design excellence

We're no strangers to complexity. Designing experiences that last across years and decades requires foresight, monitoring, and adaptability. We have perspectives and expertise in leading the launch and evolution of paradigm-shifting solutions and transformational business changes.

B2B and B2C expertise

Customer actualization may appear to be for B2C businesses, but it's just as crucial for B2B businesses, too. B2B companies can benefit from actively developing individual buyers and stakeholders along with their organizations to reach their potential. And we have experience building the strategies to make that happen.

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